Important Update for Global Home Warranty

Global Home Warranty has notified us they are adjusting their business practices and are suspending selling home warranty policies through Real Estate Agents after November 8, 2024. To ensure you continue to provide an exceptional experience to your Buyers and Sellers who purchased a Global Home Warranty policy through you, we’ve answered your questions below:

What will happen to all active Global Home Warranty policies?

All of the active contracts will continue to be serviced for issues and claims until expired. No renewals will be offered, and new contracts will not be accepted beyond November 8, 2024.

What if I have an active listing agreement that includes an offer of a Global Home Warranty policy, if that listing closes after November 8 – how do I order the Home Warranty? The Home Warranty should be placed with a new home warranty provider.

What if Agents, Brokers and or Buyers/Sellers need support with existing orders, existing policies, and claims?

The Global Home Warranty administration department’s direct phone number is 800-944-9069 for general questions and the claims phone number is 800-944-3858 for issues pertaining to claims.

Contact Us

To initiate a claim, reach our Claims Department at 800-944-3858. Please reference your Contract # to help expedite your request.

To submit payment by mail, please send to: Warranty Global Group PO Box 2367 Addison, TX 75001-2367